Privacy Policy

This Privacy Policy governs the manner in which the Asset Audit mobile application ("App") collects, uses, maintains, and discloses information collected from users (each, a "User") of the Asset Audit App for iOS and Android platforms. This Privacy Policy applies to the App and all products and services offered by Asset Audit.

Information Collection and Use

Asset Audit may collect personal and non-personal information from Users in various ways, including, but not limited to, when Users download and use the App, register on the App, or fill out a form within the App. The types of information collected may include, but are not limited to:

Personal Information

Users may be asked to provide personally identifiable information such as name, email address, phone number, and job title.

Non-Personal Information

Asset Audit may collect non-personal information about Users whenever they interact with the App. Non-personal information may include the type of mobile device used, operating system version, unique device identifiers, and other diagnostic data.

User Data

As Asset Audit is exclusively for staff use, we collect information provided directly by users during the registration process. This may include name, email address, contact information, job title, and any other necessary details for staff identification and authentication.

Usage Data

We may collect data related to user activity within the app, such as login/logout times, features accessed, and interactions with the app's functionalities. This data helps us improve our services and user experience.

Authentication and Access Control

The user data collected is primarily used for authentication purposes to verify staff identity and grant access to the app's features and resources.

Location Data (Including Background Location)

The App collects location data to verify whether employees are physically present at designated survey locations during form submission. This location data may be collected in the background, even when the App is not actively in use, only at the moment of survey form submission.

Purpose of Location Collection

User Consent

A clear and prominent disclosure is presented to the user explaining the need for background location access. Location access is requested via device-based runtime permissions, and user consent is required. Users may revoke location access at any time via their device settings.

Improvement of Services

We may analyze usage and location data to understand how users interact with the app and make necessary improvements to enhance functionality and user experience.

Communication

We may use the provided contact information to communicate with users regarding important updates, announcements, or any issues related to their use of the app.

Data Security

We employ industry-standard security measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction. Access to user data is restricted to authorized personnel who require access to perform their job responsibilities.

Log Data

Asset Audit collects information that your mobile device sends whenever you use the App ("Log Data"). This Log Data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, configuration of the App when utilizing the App, the time and date of your use of the App, and other statistics.

Cookies

The Asset Audit App does not use "cookies" to enhance User experience.

Service Providers

Asset Audit may employ third-party companies and individuals to facilitate the App, to provide the App on our behalf, to perform App-related services, or to assist us in analyzing how the App is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

Asset Audit is committed to ensuring that the information collected is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer user data to third parties. User data is only accessed by our internal staff for the purposes outlined in this Privacy Policy. However, we may disclose user data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Links to Other Sites

The Asset Audit App may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Protecting the privacy of young children is especially important. The Asset Audit App does not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.

Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon request, we will delete or anonymize user data in our possession.

Changes to This Privacy Policy

Asset Audit may update our Privacy Policy from time to time. Thus, Users are advised to review this page periodically for any changes. You will be notified of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

đź“§ contact@arotalk.com

This document was last updated on May 31, 2025.